When we think about great organizations - those that seems to last decade after decade and reinvent themselves to respond to changing markets, technologies, competitors and other external conditions, we find that they share some fundamental characteristics that shift their ability to respond instead of...

Trust is one of the fundamental pillars of organizations that go from good to truly great, and the difference between LITO (leaders in title only) and effective and fearless Leaders. Trust consists of three elements occurring at the same time: knowing the positive benefits of a...

Have you ever wished for less bureaucracy, less process, fewer approvals?  To achieve this, you need to be clear about how people will make decisions when there are no rules in place, no authority to ask. The guiding principle for making decisions without a clear rule is to default to organizational values.  This is not writing "Integrity" as a value on a poster on the wall and expecting that everyone will
Remember the last time you experienced conflict with someone?  One of the most common reasons we create conflict is our focus on positions. What is a position?  It's a particular answer to a question, a particular method of doing something, a solution that is definitive and ours, or even a definition or stance that we have chosen to espouse.  In politics we think of these "positions" as clear polar opposites, such as liberal or conservative.  In real life, each of us carries a set of interests (our personal financial interests, our personal religious or special-group interests, etc) which help us move toward or away from the defined polar-opposite "positions".  When we focus on the position, there is no
April 2011 – Leadership and executive coach Laura Huckabee-Jennings recently earned the prestigious Professional Certified Coach designation, becoming one of only about 2,000 credentialed coaches among the nearly 25,000 coaches worldwide, according to statistics from the International Coach Federation. Huckabee-Jennings, formerly with Procter & Gamble and Coca-Cola in line management positions, received her credentials from the International Coach Federation (ICF) , the world’s largest non-profit professional association of personal and business coaches, after following